Case Study: NIBRT Training Delivers Strong Return for Zifo R&D Solutions
Zifo regularly sends their biotech IT support team to NIBRT to deepen their scientific knowledge and understanding of laboratory processes. Our customised training programme includes in-person sessions at our state-of-the-art simulated GMP facility, complemented by online learning through the NIBRT Online Academy (NOA). This approach ensures that Zifo’s IT support team is well-equipped to meet the needs of their biotech clients.
Since the start of the collaboration with NIBRT, Zifo has reported significant company growth, which they attribute to their commitment to training and developing excellence in their employees:
- 400% growth in Zifo’s lab computer business
- Doubling of their customer base
- Addition of 3 of the top 5 biopharma companies to their support landscape
Neil Whitworth, Director of Lab Compute Services at Zifo, emphasised the value of this partnership:
“Our collaboration with NIBRT gives our IT experts a practical introduction to lab functions, bridging the gap between IT and science. This initiative benefits our customers by enabling our team to speak and understand the language of the scientists they support.”
Feedback from Zifo’s trainees has been overwhelmingly positive:
“The people here at NIBRT are amazing. I would do it all over again.” “Learned so much during my time. Lectures were well thought out and flowed from one to another. 5 stars!!” “A great experience for my team to learn the science behind their jobs.” “Very lucky to have had the opportunity to attend. Many thanks to all.”
Our programme’s effectiveness is reflected in the following ratings from Zifo’s trainees:
- Overall course quality: 9.4/10
- Overall satisfaction with training and experience: 4.6/5
- Trainer ratings: 9.6/10
- NIBRT facility ratings: 9.6/10
This collaboration with Zifo R&D Solutions highlights the value of targeted training and strategic development initiatives. By investing in the development of their IT specialists, Zifo has not only enhanced their business outcomes but also ensured a motivated and knowledgeable workforce.
We are proud to contribute to Zifo’s success and look forward to continuing this partnership.
